Privacy Policy

Last Updated: May 1, 2026

Amgroww Community Foundation ("Company", "we", "us", "our"), operated by Amgroww Services Pvt Ltd, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and platform (collectively, the "Platform"). By using the Platform, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

Information you provide directly to us during registration and account management:

• Full name (first name and last name)
• Email address
• Mobile phone number
• Password (stored in encrypted form)

b) Financial & KYC Information

Information required for processing payouts and withdrawals:

• UPI ID
• Bank account number
• IFSC code
• Beneficiary name
• UPI transaction IDs for payment verification

c) Usage Data

Information collected automatically when you interact with the Platform:

• Device type, browser type, operating system
• IP address and approximate geographic location
• Pages visited, features used, and interaction timestamps
• Referral source and session duration

2. How We Use Your Information

We use your personal information for the following purposes:

• To create and manage your account on the Platform.
• To verify your identity and prevent fraudulent activity.
• To process transactions, withdrawals, and payouts.
• To send you transactional notifications, including payment confirmations, account updates, and security alerts.
• To provide customer support and respond to your inquiries.
• To improve and optimize the Platform's functionality and user experience.
• To comply with legal obligations and regulatory requirements.
• To communicate important updates about changes to our services or policies.

3. Data Storage & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits and vulnerability assessments.
• Secure server infrastructure with appropriate physical and digital safeguards.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Platform, processing payments, or providing customer support, subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process, or in response to lawful requests from government authorities.
• Protection of Rights: To enforce our Terms and Conditions, protect our rights, privacy, safety, or property, or that of our users or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your data may be transferred to the acquiring entity.

5. Cookies & Tracking Technologies

The Platform may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings; however, disabling cookies may affect the functionality of certain features on the Platform.

6. Your Rights

Subject to applicable law, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to our legal obligations and legitimate interests.
• Withdraw Consent: Withdraw consent to the processing of your personal information at any time, which may affect your ability to use certain features of the Platform.

To exercise any of these rights, please contact us using the information provided in Section 10 below.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Financial transaction records may be retained for a minimum of 8 years in compliance with applicable Indian tax and financial regulations.

8. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our records.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of the Platform after any modifications constitutes acceptance of the updated Privacy Policy.

10. Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are as follows:

We will acknowledge your complaint within 48 hours and endeavour to resolve it within 30 days from the date of receipt.